Warranty Information

Warranty information is printed at the top of each receipt, and reads as follows: All merchandise has at least a one year warranty covering MANUFACTURER’S defects.  New, unworn merchandise (price tag required) returned after the completion of the fundraiser will be charged a 30% restocking fee.  Defective items will be repaired and returned.  In the event that the item cannot be repaired, an exchange for a similar item or a merchandise credit will be issued.  Call 800-606-4718 for warranty details and information. Should you have an item under $25 that needs repair, please call us to discuss options.  We promise to treat you fairly. Warranty Claim Form We apologize that you are having a problem with your jewelry. Please complete and submit the warranty claim form. We will send you a prepaid UPS Shipping Label so that you may return your jewelry to us for repair at no cost to you. Please note that most jewelry has a one year warranty, although some pieces we offer may have a longer guarantee. Should your jewelry be out of warranty and need repair, we would be happy to provide a free estimate of the cost to repair. Many customers find our repair charges to be significantly less than other repair alternatives. Please don't hesitate to contact us for additional information or if you have any questions.